Privacy Policy

Last updated: 24 June 2026

1. Introduction

This Privacy Policy explains how VoterIQ collects, uses, stores, shares, and protects information when you use our website, dashboards, analytics tools, AI-assisted political intelligence services, reports, and related digital products. By using VoterIQ, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly to us, including your name, email address, phone number, organisation or campaign details, billing details, account information, support requests, and any information you submit through forms, dashboards, onboarding workflows, or communication with our team.

We may also collect service-related information such as constituency preferences, issue inputs, research requirements, uploaded documents, prompts, feedback, reports requested, dashboard activity, usage logs, device information, browser type, IP address, timestamps, and other technical data needed to operate and secure the platform.

3. Payment Information

Payments for VoterIQ services may be processed through authorised third-party payment gateway providers. We do not store your full card number, UPI PIN, net-banking password, CVV, or other sensitive payment authentication credentials. Payment processing is handled by the payment gateway or banking partner according to their security standards and policies.

We may receive limited payment-related information such as transaction status, payment reference number, amount paid, date of payment, plan purchased, invoice details, and billing contact information for accounting, service activation, compliance, and customer support purposes.

4. How We Use Information

We use information to create and manage accounts, provide access to dashboards and reports, deliver political intelligence services, generate AI-assisted summaries and insights, respond to support requests, process payments, issue invoices, improve platform performance, maintain security, prevent misuse, and communicate service updates.

We may also use aggregated or anonymised information to improve our analytics models, understand platform usage, enhance product features, and develop better research and reporting workflows. Aggregated or anonymised information does not directly identify an individual user.

5. AI-Assisted Processing

VoterIQ may use automation and AI-assisted tools to analyse submitted information, classify issues, summarise content, generate insights, identify patterns, and support research workflows. Users are responsible for ensuring that any data submitted to the platform is lawful, accurate, authorised, and appropriate for processing.

6. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the platform, including hosting providers, analytics providers, communication tools, customer support systems, payment gateways, accounting tools, and security vendors. These providers are permitted to use information only as needed to provide services to us.

We may also disclose information if required by law, regulation, court order, government request, payment dispute process, fraud prevention requirement, or to protect the rights, safety, security, or property of VoterIQ, our users, or others.

7. Data Security

We use reasonable administrative, technical, and organisational safeguards to protect information from unauthorised access, misuse, loss, alteration, or disclosure. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as necessary to provide services, maintain records, comply with legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud, and improve the platform. We may retain limited records of payments, invoices, support requests, and account activity where required for compliance or legitimate business purposes.

9. User Choices and Rights

You may request access, correction, or deletion of your personal information by contacting us. Some information may not be deleted immediately if it is required for legal, accounting, fraud prevention, dispute resolution, security, or service-related reasons.

10. Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve performance, remember preferences, secure sessions, and measure product engagement. You may manage cookie preferences through your browser settings, but disabling certain cookies may affect platform functionality.

11. Third-Party Links and Services

The platform may contain links or integrations with third-party services, including payment gateways, maps, app stores, communication tools, or analytics providers. Their privacy practices are governed by their own policies, and we are not responsible for the content or practices of third-party services.

12. Children’s Privacy

VoterIQ is intended for professional, organisational, research, civic, and campaign-related use. It is not intended for children. We do not knowingly collect personal information from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations. The updated version will be posted on this page with the revised date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at contact@voteriq.in.